Frequently Asked Questions
We’ve created these FAQs to address our most commonly asked questions!
If you still can’t find the answer you’re looking for then please email info@balance-app.com and we’d be more than happy to help!
Who is behind the balance app?
GP and menopause specialist, Dr Louise Newson is the founder of the balance app – as well as a team of dedicated and passionate people, all on a joint mission to make menopause support inclusive and accessible to all.
How much does balance app cost?
Nothing! balance app is a free tool and resource for perimenopausal and menopausal people across the globe.
Where can I find balance app?
balance app is available to download for free in the App Store and Google Play.
Who is balance app for?
balance app is tailored for perimenopausal and menopausal people so they can understand more about their menopause. However, anyone who would like to improve their knowledge of the menopause is encouraged to download it.
balance app can also be used by healthcare professionals in the treatment pathway to reach a diagnosis quicker. Learn about balance for HCPs and the Health Report© here.
Where is Dr Louise Newson based?
Dr Louise Newson is based in Stratford-Upon-Avon, in the county of Warwickshire of West England, UK.
Is balance app safe?
Founded by Dr. Louise Newson, balance app is the only menopause app certified by ORCHA and recognised as safe, accredited, compliant, and trusted to feature in digital health libraries for the NHS and other national health bodies around the world.
What does the balance app do?
Created with a single mission in mind, to make menopause support inclusive and accessible to all, balance app provides evidence-based and unbiased information to help you become better informed, prepared and empowered during the perimenopause and menopause.
From the moment you sign in, balance app is personalised and displays medically-approved content based on your goals, symptoms, interests, and previous interactions.
We’re proud to provide a safe space for our community of like-minded users who continuously connect, share stories, and support each other to break menopause taboos.
Is the balance app any good?
balance app has hundreds of thousands of users and is used by many healthcare professionals in the treatment pathway. balance app is the only menopause app certified by ORCHA and recognised as safe, accredited, compliant, and trusted to feature in digital health libraries for the NHS and other national health bodies around the world.
If you’d like to read current feedback, you can explore our reviews on the App Store or Google Play where we have a 4.7/5 star rating. balance has also been awarded Apple’s App of the Day multiple times. We’re always looking for feedback to improve our app so we’d love to hear from you; you too can leave a review or write to us at info@balance-app.com.
Alternatively, head over to our balance app page or visit our #IamMenopausal campaign which features lots of quotes and inspirational stories from some women who have used the app.